Terms & Conditions

General

Your use of and purchase of products from this site is governed by the terms and conditions set out below, and as set out under Security, Copyright, and Delivery. We recommend you also read our Privacy and Cookie policies. You can print the full terms and conditions by selecting the print option in the File menu of your browser.

We may at any time make changes to this site and the details displayed on it (including prices).

UK - TERMS & CONDITIONS OF USE

1. Prices and Payment
The prices for goods displayed for sale on this site are as set out on the site, are Hosetechnik prices and are inclusive of VAT. Delivery will be charged in addition depending on weight of product/s and the delivery address that the customer has provided. Delivery prices for customers outside the UK will be charged at a different rate, the customer will be contacted after the checkout process to enable us to provide an accurate quote for delivery. Any such additional charges will be notified to you on application or on completion of an order, where they may apply.

Hosetehnik cannot accept your order until you have supplied payment details for it in full. Upon receipt of these details, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.

Credit and Debit Card Payments
All card payments are processed by using Sagepay, which accepts all major debit & credit cards. We do not accept American Express Cards.

2. Delivery Policy

We aim to dispatch goods in stock on all business working days within 24 hours of an order being accepted, and payment has been received. If an order is placed over the weekend or UK bank holidays the goods will be dispatched within 24 hours of the next business working day.

3. Your right to cancel your order
You may cancel your Hosetechnik order at any stage before the goods are manufactured or shipped to you, However we reserve the right to charge for any expenses incurred in the processing of your order .If you wish to cancel your order you can either phone us on 01452 304862 (lines are open 8am - 4-30pm Monday to Thursday, 8am - 3.30pm Friday) or email us on info@hosetechnik.com.

In some cases we may be unable to prevent your order from being dispatched to you. In this case we will arrange for your order to be collected at your convenience (see our returns and refunds policy below).

WARRANTY

Subject to the conditions set out below Hosetechnik* warrants that the Goods will correspond with their listed specification and will be free from defects in material and workmanship at the time of delivery.

The above warranty is subject to the following conditions:

  • Hosetechnik shall be under no liability with respect to any defect arising from fair wear and tear, wilful damage, negligence, abnormal operating conditions, failure to follow the Hosetechnik instructions, incorrect fitment or misuse of the Goods.
  • Hosetechnik shall be under no liability under the above warranty (or any other warranty condition or guarantee) if the total price for the Goods has not been paid by the due date for payment.
  • Hosetechnik shall be under no liability under the above warranty (or any other warranty condition or guarantee) if the Goods have been altered or repaired in any manner without written consent.
  • Hosetechnik shall be under no liability in respect of any defect arising from use of the Goods in racing conditions or from any modifications made to them.

Subject as expressly provided in these Conditions and except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Act 1977) all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law, and Hosetechnik shall not accept any liability for consequential loss.

Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Buyer are not affected by these Conditions.

Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall be notified to Hosetechnik within 7 days of the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure.

Where the Buyer wishes to make any claim in respect of any of Goods which is based on any defect in the quality or condition of the Goods or their failure to meet specification is notified to Hosetechnik, the Buyer must return the Goods to the Hosetechnik premises within 30 days of delivery (failure to do so will render any claim void) carriage paid. If Hosetechnik accepts the claim Hosetechnik shall be entitled to replace the Goods free of charge or at our discretion refund to the Buyer the price of the Hosetechnik Goods but Hosetechnik shall have no further liability to the Buyer. Any of Hosetechniks’ products made to special order or custom design may not be returned unless defective.

HoseTechnik may at its sole discretion accept return of Goods for credit, provided:

A handling charge of 20% may be levied at Hosetechniks’ sole discretion

The goods are returned to Hosetechnik, carriage paid, in resellable condition.

Except in respect of death or personal injury caused by Hosetechnik’ s negligence Hosetechnik shall not be liable to the Buyer by reason of any representation (except fraudulent) or any implied warranty condition or other term or any duty at common law or under the express terms of the Contract for any indirect special or consequential loss or damage (whether for loss of profit or otherwise) costs expenses or other claims for compensation whatsoever (whether caused by the negligence of Hosetechnik by its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer or the provision of the Services and the entire liability of Hosetechnik under or in connection with the Contract shall not exceed the price of the Goods or relevant Services except as expressly provided in these Conditions.

Hosetechnik shall not be liable to the Buyer or be deemed in breach of the Contract by reason of delay in performing or any failure to perform any of the Hosetechnik's obligations in relation to the Goods or the provision of the Services if the delay or failure was due to any cause beyond Hosetechniks’ reasonable control.

*Hosetechnik is a trading name of SiliconHoses.com, Registered in England & Wales under Company No:05328321